Eligibility for Returns

◦ You may return items within 30 days of the purchase date for a full refund or exchange.

◦ To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.

 

Non-Returnable Items

◦ Customized or personalized pieces cannot be returned unless they are defective.

◦ Gift cards and sale items are final sale and cannot be returned.

 

Return Process

◦ To initiate a return, please contact our customer service team at [your contact email] with your order number and reason for the return.

◦ We will provide you with a return shipping label and further instructions.

◦ Please package the item securely and ship it back to us within 7 days of receiving the return label.

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Refunds

◦ Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

◦ If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

 

Shipping Costs

◦ Customers are responsible for return shipping costs, unless the item is defective or incorrect.

 

Contact Us

◦ For any questions regarding returns or refunds, please reach out to our customer service team at [your contact email] or [your phone number].

 

 

 

Thank you for choosing AMENDE! We appreciate your support and are committed to ensuring your satisfaction.