1. Do you ship internationally?

◦  Yes, we ship worldwide!

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2. When will my order be delivered?​

Delivery can take up to 30 days, depending on item availability: 

◦  If the item is available: Delivery takes 3-4 days.

◦  If the item is not available: Production and delivery may take up to 30 days.

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3. How do I track my order?

◦  Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your jewelry’s journey.

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4. What is your return policy?

◦  You can return items within 30 days of purchase for a full refund, provided they are in their original condition and packaging. Customized items are non-returnable.

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5.  Is there any warranty for your items?

◦  Yes! We can fix any damages and polish/clean your items. Terms and conditions apply based on the type of damage. If the damage is due to a fault on our side, we take full responsibility. Polishing and cleaning can be done at any time free of charge, though shipping charges will apply.

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6. How should I care for my jewelry?

◦  To maintain the beauty of your jewelry, please refer to our Jewelry Care Guide for tips on cleaning and storage.​

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7. Do you offer gift wrapping?

◦  Yes! We offer beautiful gift wrapping options at checkout.

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8. How can I contact customer service?

◦  You can reach us at info@amendejewellery.com We’re here to help!